“Timewade feel like an extension of our own team, they have an idea of what we want and are able to interpret what we need.” James Tout, Fleet Components

Outdated technology

Prior to moving their Technology services to Timewade, Fleet Components found their IT was unstable, slow, out of date and unreliable.

These IT issues faced by Fleet Components, the independent one-stop-shop selling specialised components for trucks, trailers and buses, were presenting real risks to their business.

Taking a strategic approach

Timewade identified and recommended some specific improvement areas. The IT systems now meet their needs.

Fleet Components were being let down by their IT systems. Our highly skilled Technical Consultant conducted a ‘Take on Process’ and embedded the ‘Timewade Technology for Success’ framework to identify improvements which were strategically planned and budgeted in Technology Roadmap.
Improving performance

Jordan Westcott, Business Technology Consultant at Timewade, says: “Fleet Components were aware that their IT systems would not keep up as they moved locations and continued to grow. By being proactive and taking a strategic approach, we were able to implement a series of improvements to their infrastructure.”

Performance across the business has been enhanced by:

● Replacing aging servers with resilient hardware.
● Migrating their email system to Office 365.
● Installing a disaster recovery solution across the whole business.
● Installing a fail-over broadband connection to all branch offices.
● Re-cabling the buildings to support future communications upgrades.
● Implementing a new VoIP hosted telephone system.

And the result is Fleet Components can now focus on selling specialised truck and trailer components, consumables and engineering services and solutions, knowing their IT won’t let them down.

Jordan says: “We’re delighted to have been able to support Fleet Component as that they can continue to grow with the confidence that the correct systems are in place.”

Reliable Tech Partner

Branch Manager, James Tout, has been delighted with the improvements which have enhanced communications and been cost-effective across the business.

James said: “Timewade are exceptional at what they do. Jordan at Timewade is more like an extra member of our team and has completed several projects for us, which have all been completed as stress-free as possible without any major inconvenience. We have never been let down with Timewade.”

Top three things James loved about Timewade’s approach:

● Full IT Systems Review completed with activity planned and budgeted into a Technology Roadmap ✓
● Timewade go above and beyond to make projects as stress free as possible and have never let us down ✓
● Timewade feel like an extension of our own team and have an idea of what we want and need ✓
Take the first step

If you are a company delivering a professional service, IT and technology systems you can rely on are paramount. Timewade’s commitment to innovation and continuous improvement through our Technology for Success approach, makes us the perfect partner of choice for ambitious companies looking for technology support and strategy as one.

Talk to Timewade about how Technology for Success can help boost your business through outstanding strategy and support - two comprehensive services for the price of one. Call us on 01392 367676 to book your free consultation.

Contact us

For sales or support please call +44 (0)1392 367676

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