“Timewade provide the technology systems we need day-to-day, supporting our reputation for the future.” Nicky McLean, Heavitree Brewery

The technology systems at Heavitree Brewery were holding the business back. Introducing new technology systems across the whole business required high-level strategy and experienced change management.

It was essential to use reliable technology, so Heavitree Brewery had a robust digital infrastructure to underpin and maintain their business and support their tenanted estate.

Timewade delivered a new infrastructure solution, on time and on budget with minimal business disruption, reducing the risks associated with change, and supporting the business into the future.

Timewade Operations Director, Jordan Westcott met with Heavitree Brewery to discuss where technology upgrades were needed. First we implemented an upgrade of all old systems. Secondly, we took Heavitree Brewery through the ‘Technology of Success Framework’, producing a Technology Roadmap to strategically plan and budget for on-going technology and day to day support.

Heavitree Brewery’s technology systems have been improved by:
● Replacing aging servers with resilient hardware
● Migrating email system to the reliable Office 365
● Installing a disaster recovery solution.
● Implementing a new VoIP hosted telephone system

Jordan Westcott, of Timewade, said: “Since 2016, when we started working with Heavitree Brewery, the team have been able to rely on scalable, secure and future-proofed technology. They also have regular Technology security awareness training and bi-monthly disaster recovery testing. We manage all day-to-day technology related issues no matter what it is or which provider is involved and have reduced the level of reactive support calls, so the team at Heavitree can get on and be more productive in their work.”

Another delighted client

Company Secretary & Group Accountant, Nicky McLean, has felt supported by the team at Timewade since they started working together. She trusts the Timewade professionals to handle technical issues and feels supported by Timewade as they proactively plan for the future.

Nicky said: “Timewade are a highly skilled and personable team to work with. They took the time to understand exactly what we do, and the technology we needed to support our processes, now and in the future. Their strategic approach has enabled us to continue delivering high quality services to our tenants, and helped us to plan for the future with a technology strategy to support our success.”


Take your first step

If, like Heavitree Brewery, you are an ambitious business, have plans to move location, want to update old technology and ensure you have a Technology Strategy that is promoting your growth, not holding you back, then talk to Timewade.

Jordan Westcott, Operations Director at Timewade, says: “Heavitree Brewery were aware that their technology systems would not keep up with the level of service they wanted to deliver. By being proactive and taking a strategic approach, we were able to implement a range of improvements to their infrastructure. They’re a great client to work with, using technology to support their processes and long-term business goals.”

Talk to Timewade about how Technology for Success can help boost your business through outstanding strategy and support . Call us on 01392 367676 to book your free consultation.

Top three things Nicky McLean, Company Secretary & Group Accountant, loved about Timewade’s approach


● Timewade have helped to make us more proactive rather than reactive to changes in technology. They are a team of experts we can rely on ✓
● Technology for Success Framework identified technology improvements which were strategically planned into a Technology Roadmap ✓
● As well as reliable, scalable, secure and future proofed technology, Timewade provide day-to-day support, regular IT security awareness training and bi-monthly disaster recovery training ✓

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