John Taylor (Fasteners) Ltd, also known as ‘Taylors’, have been supplying tools, fixings and vendor managed inventory services to industries across Devon and the South West for over 30 years.

Timewade have been supporting Taylors IT infrastructure since 2016, and provide a managed IT service with both remote support and regular onsite pro-active maintenance in addition to IT strategy and planning.

Taylors recently commissioned Timewade to deliver a new physical server and an upgrade of their backup and disaster recovery.
Timewade and Cyber Essentials
Taylors, knew their server required replacing due its age and also had concerns about its vulnerability to ransomware and other cyber threats. Mark Gosney from Taylors said that they required a robust and durable solution to enhance the performance and meet the needs of their business. They felt it was the right time to invest in replacing their hardware and upgrading their backup solution.

Mark decided to use Timewade for this project, because he felt that Timewades proposal included a thorough and defined specification for this work, together with a comprehensive project plan, ensuring the installation had minimal disruption to the business.
What Timewade did -
• Defined a detailed hardware specification and proposal based on the needs of the business
• Completed full project scoping to detail current configurations and proposed new configurations, based on best practise.
• Full project plan, including communications with third party line of business providers ahead of installation
• Assist in the planning and set up of new communications room
• Installation of communications cabinet , cabling and networking
• Server implementation and migration of services and data from old platform
• Build and present a Disaster Recovery Plan
Timewade IT services
Mark felt that the project plan was extremely well communicated to all key stakeholders including their third party line of business providers and agreed that the quality of the project plan and scoping that Timewade produced contributed to the success of this project.

Talking about Taylors partnership with Timewade, Mark said:

‘’We have no regrets coming to Timewade, they provide the core IT skills as expected, and peripheral abilities as a bit of a bonus. There is the availability of scaled support and expertise from a variety of individuals who all ‘get us’ and have taken the time to understand the business. We are like minded partners.’’

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