Van Guard Accessories Ltd, have been at the forefront of the commercial vehicle accessories market for over 30 years. The Timewade IT Manager, has provided Van Guard with the IT budgeting, stability and support they have needed and they agree that the support they receive from Timewade is like employing a fulltime IT resource without the cost.

Van Guard recognised the need to ensure their IT was future proofed and not slowing down with their growth, and to ensure their business was prepared for any IT disasters or emergencies. Following a comprehensive IT systems review of their infrastructure, our dedicated consultant worked with Van Guard to form a detailed IT Roadmap with recommendations, which aligned with their business needs and growth plans for the next 18 months.
Timewade first commissioned a dedicated leased line as priority. This new connection has enabled remote working, cloud backups which meant Van Guard had confidence in their broadband connection. Cloud backups now upload to the cloud seamlessly, aiding the business should there be a failure of the server. Following this, Timewade were able to migrate Van Guard from an on premise Exchange email system to the resilient Office 365 and were then able to upgrade the aging server to a more reliable and warranty covered server.

We next moved Van Guards telephone system to VoIP cloud hosted, which offered new features and has improved staff efficiency, and Van Guard’s service to their clients.
Timewade Partnership
All projects were very well planned, and delivered on time and budget, so Van Guard’s experience with Timewade has been very positive.

Having Timewade as their IT Support provider allows Van Guard to continue to do what they do best which is manufacture and sell Van accessories, with the confidence that their systems have capacity, are resilient, secure and futureproofed. Whilst Van Guard still experience the odd unforeseen issue, that is the nature of IT, sometimes expectation is higher than realisation.

As a results of changing their approach to IT, Van Guard are now pro-active rather than re-active in an ever changing IT world which is business critical.
Van Guard Accessories Ltd

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