For all your IT requirements, Infrastructure, Strategy & Support

Timewade’s ‘IT Manager’ means you can leave your IT systems to us, whilst focusing on what you do best – your core business. But what we do is more than just support: our proactive approach will ensure that we get to know and understand your business and future growth plans, too. When it comes to IT support in Devon, we’re not like any other company; we keep a close eye on your progress and are always in touch, so that we can provide you with appropriate advice, consultancy and recommendations.

There are a variety of ways we can provide you with IT support. Whether you are based in Devon or not, we can resolve issues remotely via our helpdesk, maintain your infrastructure’s performance, carry out proactive on-site support, monitor your systems or liaise with 3rd party suppliers; we will do it all so that you don’t have to. And because we take full responsibility for your infrastructure, you can rest assured that we will be as interested in your systems as you are.

Our Timewade ‘IT manager’ is like having your own in-house team, except at a fraction of the cost and includes the following support and services:

  • Unlimited Helpdesk Support

    Don’t understand technology? No problem! Our plain-speaking technical analysts will have a great understanding of your business and your users after just a few conversations; feel free to reach out to them whenever necessary.
  • Onsite Support

    Do you prefer a personal touch from your IT support company in Devon? Never fear. You will be provided with a dedicated Technical Consultant, whose regular, scheduled visits and consultancy will ensure your systems are what you need both now and in the future.
  • Remote Monitoring

    Even if we are not present physically, we will make sure we manage servers and other key assets from our head office, identifying and resolving issues quickly.
  • IT Roadmap

    Like any good IT support company, Devon-based Timewade will work with you on your IT strategy and will create a bespoke IT roadmap covering the next 12-18 months for your company. We will ensure this reflects your financial year and business objectives, together with key recommendations, related costs and your budget in mind.
  • Take on Process

    Already have an IT support company but looking to change? Timewade will ensure a smooth transition from your current supplier to us, which involves a full IT systems review, documented report and a presentation on our findings before your contract commences.
  • Account Management

    We offer regular reviews with our account manager to review service delivery, ensuring we provide a quality customer experience while identifying opportunities for improvement.

Timewade feel like an extension of our own team and have an idea of what we want and are able to interpret what we need.

James Tout - Fleet Components

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For sales or support please call +44 (0)1392 367676

Our opening times are Monday to Friday 8.30 – 5.30

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