We feed in findings from within the business and combine it with industry leading expertise and forward-thinking and scanning. It’s an approach embedded in a commitment to continuous learning about you, your organisation, your processes, systems, people and customers, to ensure we can continue to give you the very best strategy and support service combined.
Whether it is through face-to-face strategy meetings with your Business Technology Consultant, site visits by your Technical Success Analyst, the real-time insight from remote monitoring or regular reports from the Service Desk, we are committed to an ongoing journey of improvement and learning, so you continue to reap the benefits of having a dedicated trusted technology partner.
And that means:
1. Time to focus on your core business – leave the technology to us
2. Enhanced business performance
3. No surprises
4. Technology risks minimised and managed
5. Alignment with Timewade standards and best practice
6. A clear Technology Strategy – roadmap and financial budget/forecasting against business goals
7. Ability to make better informed IT decisions
8. A reduction and avoidance of unplanned downtime – as your infrastructure is pro-actively managed
9. A reduction in the number of reactive service desk issues