As part of our proactive approach, our Technical Success Analyst will schedule regular visits onsite with you to carry out specific alignment checks.
This alignment process continually checks the configurations, processes and procedures that are in place across six core areas, evaluating them against industry standards and Timewade’s best practice.
Over 550 individual items are checked within these six areas.
The checks are more thorough than a simple ‘yes / no’ approach. For example, it wouldn’t be simply checking you have anti-virus, but making sure it is doing its job and working effectively.
We work through all six areas on a rolling basis, meaning everything gets completed through a 6-8 month process – and then we go again to ensure continuous oversight and improvement.
Over the course of 12 months items are rechecked to ensure that standards are maintained.