The difference we make
Timewade has the skills and expertise to take away your tech troubles. We manage all day-to-day technology related issues, reducing the level of reactive support calls, so your team can be more productive in their work. That means you spend less time worrying about your IT and, with our expert help, more time focusing on using technology to grow your business.
By providing a combined strategy and support service, and future proofing your technology, we help you save money and time. The result? You get to truly focus on your business strategy and harness technology to achieve your goals.
How we work
We are the trusted technology partner of choice for a variety of Devon businesses from different sectors. By being proactive and taking a systematic and detailed approach to understanding your business, we are able to clearly identify risks and opportunities and put tried and trusted strategies and procedures in place to deal with issues. Predicting what could happen ensures we face potential issues head on at the outset, thereby avoiding situations that could have a negative impact on your business and its productivity in the future.
We will then take a solutions oriented approach by offering guidance and making recommendations. Your technical consultant works with you to deliver a Technology Roadmap; identifying areas for growth and improvements required, before agreeing a plan and budget for delivery.
As well as ensuring you have reliable, secure and future proofed technology, we also provide day-to-day support and are on hand for any concerns you may have. We don’t just offer remote support we can act as an extension of your team, working on site to resolve issues, provide maintenance and harness your technology to deliver the best results.
The combination of an improved and robust infrastructure, and the high levels of Timewade staff availability, gives you peace of mind that you have the technology required to meet your business needs and a team of experts you can rely on.
Our friendly and approachable team offers scalable and flexible support and expertise, with ongoing monitoring, to fix problems and provide feedback on performance. Whatever issues you face, we are there to ensure they are dealt with promptly and can even liaise with third party providers to ensure quick resolutions.
As your trusted technology partner, we aim to provide you with the best technology for your business, meaning your staff no longer waste valuable hours seeking solutions to frustrating issues. By ensuring your technology delivers optimum performance, we can help you provide the best possible service to your customers and improve productivity, in order for your business to thrive now and in the future.